Platform and Branch Automation Solutions
Signature Management Module |
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The Information Technology, Inc. Signature Management Module (SMM) maintains customer signatures on-line for signature verification at the teller line or as part of the daily proof operation.
SMM makes quick work of verifying signatures on large dollar transactions. In an instant, SMM provides on-line inquiries to even simplify the process of verifying items requiring two signatures.
A customer's signature is digitized as it is scanned by an optical reader. The signature is stored on the mainframe and is immediately available to all tellers at any branch or location using the following stations:
- Premier II Teller
- ITI PLUS
- Premier Teller
- Unisys PWTeller stations
- Lundy FMS100, FMS500, FMS550 teller stations
This easy access to signature verification is invaluable to tellers, especially when presented with an item which exceeds the institution's mandatory signature verification threshold.
A signature is retrieved by entering either a portfolio number or an account number. The first signature displayed is that of the primary owner of the account. The signatures of other authorized persons may be viewed by simply pressing the transmit key.
When performing a debit transaction on the teller station, the ITI Teller Terminal Module performs a series of audits, checking for stop payments, holds and other special teller warnings. The signature is displayed automatically if the amount of the transaction exceeds the threshold set by the institution, or upon request by the teller.
Items requiring two signatures or which exceed a high dollar cutoff may be out-sorted during capture or bulk filing for verification against the on-line signatures.
SMM also supports maintenance functions such as adding, changing or deleting signatures. To prevent costly losses and to reduce the work in the signature review process, the solution is signature management with SMM.
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